Communications

40 Days and 40 Nights: the original PR strategy review?

Spring is definitely in the air, the days are longer, tulips and daffodils are appearing and the instinct to do a bit of a clear-out is genetically wired into us.

Word of the week – negotiation

Spring is in the air, and having been deprived of an hour’s sleep it’s at last beginning to feel that we are getting into the year 2017 proper.

Sterling takes a pounding

The fallout from Brexit continues to grab the headlines and the decision poses huge challenges for the travel industry in particular.

Breaking the rules

When a senior executive is urging customers to demand their money back from his organisation it would generally be assumed that something has gone badly wrong.

What a difference two decades makes

Rewind the clock back to the summer of 1997 and Her Majesty the Queen was in the midst of one of the biggest PR disasters in living memory following the tragic death of Diana, Princess of Wales.

Satellite saga shows the value of taking responsibility

I am fuming. I just came off the phone to a prominent provider of satellite television, not the first time in recent weeks. In fact, the as yet-unresolved saga has thus far involved 3 scheduled engineer visits involving missing parts or missing engineers; 4 promised phone calls that never arrived; 3 unanswered and unreturned phone calls to an engineer; 9 completed phone calls speaking to a total of 11 people and lasting a cumulative 337 minutes; and countless broken promises over the course of 3 months.

Even if it isn’t politically correct should we report the truth?

With all the talk of ‘fake news,’ should we not be more worried by the absence of news where information is deliberately withheld because it could be perceived as controversial or upsetting to certain demographics of society?

No comment, no control

Work in corporate PR for long enough and you’ll almost certainly have the opportunity to work on a large corporate retainer for a well-known international business or national household brand.

Are the days of ‘black PR’ re-emerging?

Are there signs today that ‘black PR’ is alive and kicking? Perhaps yes.