Ewan Robertson outlines how companies can manage communications during a crisis
When an organisation faces a crisis, the demands on its leaders can seem unmanageable. The speed and unexpected nature of a crisis can catch even the most sophisticated organisation unawares - could Disney+ have anticipated the #CancelHamilton backlash?
Hugh Fasken, Director in the CDR Corporate team, shares his views on how to navigate media interviews during a pandemic.
Technology and remote working have come to the fore during the COVID-19 crisis. The likes of Zoom, Webex, Microsoft Teams and even FaceTime have blossomed in importance to help the business world to carry on operations ‘near-normal’ in many industries.
Ewan Robertson shares his thoughts on how a simple apology changed crisis communications
‘What the hell were you thinking?’: How Hugh Grant’s arrest for ‘lewd conduct’ changed the way celebrities say sorry (This article was originally published in the Independent - Read the full article here)