Crisis communications

The Celebrity Crisis Manual

Corporate and Consumer PR,Crisis communications

As yet another public figure has been caught with their hand in the proverbial cookie jar we see the standard celebrity crisis response programme rolled out.  They should produce a manual, or teach celebrity crisis communications 101, as the response is entirely predictable.

Preparation is everything

Corporate,Crisis communications

Not to put too fine a point on it, when it comes to crisis management, preparedness is the key to everything. Sincerity, openness and speed of response all have an impact as well, but if you’re prepared, then you’ll have these considerations factored in already.