Corporate and Consumer PR

The Plastic Problem

Theresa May recently made another announcement in the war on plastic, stating that plastic straws and cotton buds could be banned in England in a bid to cut plastic waste. This announcement was made at the Commonwealth Heads of Government Meeting, with the idea to position the UK as a world leader on tackling plastic…

Everything you need to know about Reddit

Digital updates frequently come from the same companies: Facebook (and its sisters Instagram and WhatsApp), Twitter, Google/YouTube and Snapchat. As of late however, another name keeps popping up: Reddit.

The Celebrity Crisis Manual

As yet another public figure has been caught with their hand in the proverbial cookie jar we see the standard celebrity crisis response programme rolled out.  They should produce a manual, or teach celebrity crisis communications 101, as the response is entirely predictable.

Stuck in a web

The latest release from the Office of National Statistics on use of the internet in the UK underscores again just how prevalent the world wide web has become in our daily lives.

The power of boycotts

Boycotts have a mixed history of success. However, as social media becomes increasingly prevalent, they can become more and more powerful.

In praise of… Wikipedia

One the great creations of the internet era has to be Wikipedia. Unsurprising then that it’s the sixth most visited site globally after Google, YouTube, Facebook, Baidu and Yahoo.

Satellite saga shows the value of taking responsibility

I am fuming. I just came off the phone to a prominent provider of satellite television, not the first time in recent weeks. In fact, the as yet-unresolved saga has thus far involved 3 scheduled engineer visits involving missing parts or missing engineers; 4 promised phone calls that never arrived; 3 unanswered and unreturned phone calls to an engineer; 9 completed phone calls speaking to a total of 11 people and lasting a cumulative 337 minutes; and countless broken promises over the course of 3 months.

Even if it isn’t politically correct should we report the truth?

With all the talk of ‘fake news,’ should we not be more worried by the absence of news where information is deliberately withheld because it could be perceived as controversial or upsetting to certain demographics of society?

It’s a whole new paradigm…

We are in uncharted waters. The television news has become a reality TV show with each day bringing updates on what Trump did today. And not a day goes past without several momentous announcements or proclamations.